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RMA Form

Please Highlight and Print This Form

RC Planet RMA Request



Name

Please process a return for the enclosed items from order # 

I am returning the following items:

Product 

Product 

Product 


Please issue the refund to   Store Credit         Original Form of Payment 
 (i.e.Credit Card, Paypal, Google Checkout)

Policy

R/C Planet will consider returns within thirty (30) days of purchase. Refunds are for the cost of product only and may be subject to a restocking fee of 15%; shipping and handling charges are not refundable.

R/C Planet retains the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. The company thus encourages customers to use caution when placing an order, as once placed the order can not be cancelled, nor the item returned or exchanged except with expressed consent of an authorized R/C Planet representative.

Items ineligible for return:

- Factory sealed products which have been opened or removed from packaging in any way.
- Electronics (If defective refer to the manufacturers warranty coverage.)

R/C Planet does not accept returns on defective merchandise which is covered by the manufacturers warranty. All Warranties are handled directly by the respective manufacturers that produced the item in question. You will need a copy of your original receipt and warranties must be claimed prior to the warranty expiration date set by the manufacturer.

Contact information for each manufacturer is available on our Manufacturer page.

R/C Planet is not responsible for defective merchandise and cannot provide refunds for any used and/or defective merchandise. Please contact the manufacturer directly for repair or exchange defective products as agreed to under their respective warranties.

Please Note: Obtaining an RMA does not guarantee that your return will be accepted, an RMA is used to identify the returned package.
I have read and understand the terms and conditions of the Returns Policy.
 
 
__________________________________
 
 
____/____/______

Customer Signature

Date


Additional Notes or Requests:


You will receive a Return Confirmation email once the items are received and the return has been processed. If you elected to receive Store Credit for your refund you will receive a gift certificate email and that credit will be automatically be applied to your next order. Thank You!

Instructions

  1. Print, complete, and sign the RMA form.
  2. Enclose the packing slip. (If you don't have it you can reprint it from your account at www.rcplanet.com)
  3. Enclose the original product packaging.
  4. Please write RMA # (your order number) on the outside of the box to expedite the return process.
  5. Please send the return to the following address:
RC Planet RMA # _________
9623 South 500 West
Sandy, Utah 84070