RC Planet will consider returns within thirty (30) days of purchase. Refunds are for the cost of product only and may be subject to a restocking fee of 15%; shipping and handling charges are not refundable.- Factory sealed products which have been opened or removed from packaging in any way.
RC Planet retains the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. The company thus encourages customers to use caution when placing an order, as once placed the order can not be cancelled, nor the item returned or exchanged except with expressed consent of an authorized RC Planet representative.
Items ineligible for return:
- Electronics (If defective refer to the manufacturers warranty coverage.)
RC Planet does not accept returns on defective merchandise which is covered by the manufacturers warranty. All Warranties are handled directly by the respective manufacturers that produced the item in question. You will need a copy of your original receipt and warranties must be claimed prior to the warranty expiration date set by the manufacturer.
Contact information for each manufacturer is available on our Manufacturer
- Print, complete, and sign the RMA form. <Click here OR you may click on the (Printable PDF)
- Enclose the packing slip. (If you don't have it you can reprint it from your account at www.rcplanet.com)
- Enclose the original product packaging.
- Please write RMA # (your order number) on the outside of the box to expedite the return process.
- Please send the return to the following address:
RC Planet RMA # _________
9623 South 500 West
Salt Lake City, Utah 84070