Placing an International Order
- Please be advised that all prices are shown in U.S. Dollars (USD).
1. Add the items you want to purchase into your shopping cart by selecting "buy now" or "add to cart."
2. Select your country from the dropdown list under shipping information. If your country is not shown on the dropdown list then we are unable to ship to your country at this time.
3. Select your State/Province/Region from the dropdown list. If your State/Province/Region is not listed leave this box blank and you will be able to enter the info on the following page by typing it manually.
4. Enter shipping zip code or postal code.
5. Select method of shipping. Currently based on your country the options offered may include: USPS First Class Mail International, USPS Priority Mail International, USPS Express Mail International, or FedEx International. FedEx and USPS Express are trackable and typically faster. Please note that USPS First Class Mail International has the slowest shipping time. While First Class International mail is economical, delivery times may take two to eight weeks for delivery and this method is not trackable and not insurable. First Class mail is recommended for low value packages which are not time sensitive. Please do not use this method for shipping high value items since the package is not insurable and if lost we cannot recover any of the value for you. If you need your package quickly and need to track the progress of the package USPS Express or DHL is recommended.
6. Select payment method from the dropdown list.
7. Select "Next"
8. Enter all information requested on this form. For international orders the billing address must match shipping address. You must also include the CVA/CVV2 code or the item will not be shipped (3-digit security code found on the back of the card or 4-digit security code on the front of American Express cards). After you have entered all the required information on the checkout page click next to review your final order.
10. Finalize order once you have verified that all the info you have entered is correct.
11. Contact us by email at email@example.com if you are having difficulty and need further assistance.
IMPORT TAX: You may have to pay an IMPORT TAX upon receiving the package. This tax is charged by YOUR COUNTRY - NOT RC PLANET. You are importing goods into your country, so it is YOUR responsibility to pay all applicable taxes. Again - we cannot be held responsible for knowing the laws of your country. If an import tax is required, your shipping carrier (USPS OR FedEx) will collect it before delivering the package.
If a package is returned because of an undeliverable address or because import taxes are not paid then you are responsible for return shipping charges as well as the original shipping charges. Our normal return policy will apply.
To protect against credit card fraud, we MUST ship all credit card orders to the BILLING ADDRESS of the credit card. If you place an order with us to ship to a different country from the billing address on the card, we will NOT ship the order.
Please do not request that we falsify invoices or suppress tariff codes or country-of-origin information.
RC Planet ships all over the world, however we will not falsify invoices or suppress tariff codes or country-of-origin information. While we do ship to most international destinations, we are unable to serve the countries listed below at this time due to US law or security reasons.
Orders intended to ship to Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Armenia, Azerbaijan, Azores, Bahrain, Bangladesh, Belarus, Benin, Bhutan, Bosnia, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Republic, Chad, China, Cote D' Ivoire (Ivory Coast), Dem Rep of Congo, Djibouti, Egypt, El Salvador, Equitorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Greece, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Ireland, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosrae, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau, Macedonia, Madagascar, Madeira, Malawi, Malaysia, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Palau, Papua, New Guinea, Peoples Rep of China, Philippines, Pitcairn Island, Poland, Ponape, Portugal, Qatar, Republic of Congo, Republic of Yemen, Reunion, Romania, Rota, Russia, Rwanda, Saba, Saipan, SaoTome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, South Africa, South Korea, Sri Lanka, Sudan, Suriname, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Tinian, Togo, Tonga, Truk, Tunisia, Turkey, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Vatican City, Vietnam, Virgin Gorda, Western Samoa, Yap, Yugoslavia, Zambia, and Zimbabwe are not accepted by RC Planet.
*subject to change