Defective Merchandise/Warranty Information:

Products are warranted solely by the manufacturer and contacting them is the best way to resolve any issues you may have with their products. Most manufacturers require that you contact them directly. Warranties are subject to expiration dates and policies set by the manufacturer. Please note that you will need a copy of your original receipt, which can be obtained through your online account at www.rcplanet.com or we are happy to email a copy to you. Please note, some manufacturers will not honor warranty claims for customers outside of the USA and Canada, please refer to the product manual for more information. If you can't find the manufacturer information on this page please be sure to let us know, we will be happy to direct you.

 

LOGO

BRAND

ADDRESS

PHONE

E-MAIL

WEBSITE

Airtronics (AIR)

18480 Bandilier Circle
Fountain Valley, CA 92708

203-431-9000

service@airtronics.net

http://www.airtronics.net

AKA Racing (AKA)

25703 Jefferson Ave Ste 23
Murrieta, CA 92562

951-677-2500

http://www.raceaka.com/

Align RC

Align Corporation Limited (AGN)

Assurance R/C USA
3626 Briggeman Drive
Los Alamitos, CA 90720

562-598-4700

sales@alignrcusa.com

http://www.alignrcusa.com

AquaCraft (AQU)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

boatsupport@hobbico.com

http://www.aquacraftmodels.com/

ARRMA (ARA)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

supportUSA@arrma-rc.com

http://www.arrma-rc.com/

Associated (ASC)

26021 Commercentre Dr
Lake Forest, CA 92630

949-544-7500

http://www.rc10.com/

Atomik (ATK)

14028 N. Ohio Street
Rathdrum, ID 83858

800-705-0620

http://www.atomik-rc.com

Axial (AXI)

8 Goodyear, Suite 125
Irvine, Ca 92618

217-398-8970

service@axialracing.com

http://www.axialracing.com/

Blade (BLH)

8 Goodyear, Suite 125
Irvine, Ca 92618

877-504-0233

productsupport@horizonhobby.com

http://www.bladehelis.com/Support/

Castle Creations (CSE)

235 S Kansas Ave
Olathe, KS 66061

913-390-6939

support@castlecreations.com

http://www.castlecreations.com/

CEN Racing (CEG)

Genka Trading Company
15332 E. Valley Blvd
City Of Industry, CA 91746

626-333-1777

customerservice@cenracing.com

http://www.cenracing.com/

Dark Soul Racing (DSR)

7011 Realm Drive Unit A-5
San Jose, CA 95119

408-694-8086

Dubro (DUB)

PO Box 815
480 Bonner Road
Wauconda, IL 60084

800-848-9411

dubro@dubro.com

http://www.dubro.com/

Dumas (DUM)

909 East 17th Street
Tucson, AZ 85719

800-458-2828

http://www.dumasproducts.com/

Team Durango

Team Durango (TDR)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

supportUSA@team-durango.com

http://www.team-durango.com/

DuraTrax (DTX)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

carsupport@duratrax.com

http://www.duratrax.com/

Dynamite RC

Dynamite (DYN)

4105 Fieldstone Road
Champaign, IL 61822

877-504-0233

http://www.dynamiterc.com

E-Flite RC

E-Flite (EFL)

4105 Fieldstone Road
Champaign, IL 61822

217-355-9511

http://www.e-fliterc.com

Estes (EST)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

hobbyservices@hobbico.com

http://www.estesrockets.com/

FlightPower (FPW)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

217-398-8970

productsupport@greatplanes.com

FlyZone (FLZ)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

217-398-8970

hobbyservices@hobbico.com

http://www.flyzoneplanes.com

FreqEsKinz (FRQ)

 

816-200-0744

 

http://www.freqeskinz.com

Futaba (FUT)

3002 N. Apollo Drive, Suite #1
Champaign, Il 61822

217-398-8970

support@futaba-rc.com

http://www.futaba-rc.com/

G-Made (GMA)

RCRUN, Inc c/o Ken Lee
412 S Wilton Pl. Suite202
Los Angeles, CA 90020

213-281-5628

klee@rcrun.com

http://www.gmade.net/

Goldberg (GBG)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

productsupport@greatplanes.com

http://www.carlgoldbergproducts

Golden Horizons (GHH)

#311-938 Howe Street
Vancouver
, B.C.
Canada V6Z 1N9

604-331-2526

Great Planes (GPM)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

airsupport@greatplanes.com

http://www.greatplanes.com/

Hakko USA (HAK)

American Hakko Products, Inc.
28920 Avenue Williams
Valencia, California 91355

661-294-0090

Sales@HakkoUSA.com

http://www.hakkousa.com

Hangar 9 RC

Hangar 9 (HAN)

4105 Fieldstone Road
Champaign, IL 61822

217-355-9511

http://www.hangar-9.com

Heli-Max (HMX)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

helihotline@hobbico.com

http://www.helimax-rc.com/

Hitec (HRC

Hitec RCD USA, Inc.
12115 Paine Street
Poway, CA 92064

858-748-6948

service@hitecrcd.com

http://www.hitecrcd.com/

Hobbico (HCA)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

airsupport@hobbico.com

http://www.hobbico.com/

HobbyZone RC

Hobby Gear (HBG)

C/O HRP Distributing Inc.
2371 South 3600 West
West Valley City, UT 84119

800-622-7223

HobbyZone RC

HobbyZone (HBZ)

4105 Fieldstone Road
Champaign, IL 61822

217-355-9511

kgarren@horizonhobby.com

http://www.hobbyzonesports.com

Hot Bodies (HBS)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

support@hpiracing.com

http://www.hpiracing.com/?hb

HPI Racing (HPI)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

support@hpiracing.com

http://www.hpiracing.com/

Hubsan (HIC)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

IMEX (IMX)

15391 Flight Path Drive
Brooksville, FL 34609

800-458-5785

http://www.imex-model.com/

http://www.imex-model.com/

Integy (INT)

4010 Valley Blvd #110
Walnut, CA 91789

integy1@aol.com

http://www.integy.com

Iwata-Madea (IWA)

PO Box 14397
Portland, OR 97293

503-253-7308

http://www.artoolproducts.com

Jaco (JAC)

600 Shenandoah Ave
Elkton, VA 22824

540-298-0446

JACOPROD@aol.com

JConcepts (JCI)

15370 Cr 565a Ste. C
Groveland, FL 34736

352-241-4976

info@jconcepts.net

Jet Glue (JET)

406 Green Briar Lane
PO Box 633

Deerfield, IL 60015

847-236-9960

jetglue@core.com

http://www.jetglues.com/

JR Radios

JR Radios (JRP)

4105 Fieldstone Road
Champaign, IL 61822

217-355-9511

http://www.jrradios.com

Kimbrough (KIM)

1322 Bell Avenue , Unit 1-C
Tustin, CA 92780

714-258-7425

http://www.kimbroughracingproducts.com

Klotz (KSF)

7424 Freedom Way
Fort Wayne, IN 46857

260-490-0489

Ko Propo RC

Ko Propo America (KOP)

1602 S. Western Ave. Ste. 308
Gardena, CA 90247

310-532-9355

support@kopropo.com

http://www.kopropo.com

Kyosho RC

Kyosho Corporation (KYO)

20322 Valencia Circle
Lake Forest, CA 92630-8158

800-716-4518

http://www.kyoshoamerica.com

Team Losi RC

Lightning Hobby (LHS)

C/O R/C Planet, Inc.
Warranty Info*
9623 South 500 West
Sandy, UT 84070

866-787-5487

customerservice@rcplanet.com

Team Losi RC

Losi (LOS)

4710 E. Guasti Road
Ontario, CA 91761

877.504.0233

productsupport@horizonhobby.com

http://www.losi.com/

Low Bucks Racing RC

Low Bucks Racing (LBR)

Lunsford Racing (LNS)

2500 Three Lakes Road , Suite A
Albany, OR 97322

541-928-0587

https://www.lunsfordracing.com/

M2C Racing RC

M2C Racing (M2C)

1457 Sullivan Street
Rock Hill, SC 29730

803-417-3071

m2cracing@yahoo.com

http://www.m2cracing.com

Maximizer (MAX)

615 Scenic Dr.
Kalispell, MT 59901

866-293-4244

maximizerproducts@centurytel.net

http://www.maximizerproducts.com

McCoy (MCC)

2117 North 2nd Avenue
Upland, CA 91784

909-982-3888

MIP (MIP)

Moore's Ideal Products
830 W. Golden Grove Way
Covina, CA 91722

626-339-9007

sue@mipoline.com

http://www.miponline.com/

Motor Saver Filters (MSF)

PO Box 2795
Fallbrook, CA 92088

951-567-3033

http://www.motorsaverfilters.com/

MRC (MRC)

PO Box 6312
Edison, NJ 08818

732-225-6144

mrcsupport@modelrectifier.com

http://www.modelrectifier.com/

MRP (MRP)

C/O HRP Distributing Inc.
2371 South 3600 West
West Valley City, UT 84119

800-622-7223

http://www.racers-edge.com/

Muchmore Racing (MMR)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

electronicsupport@greatplanes.com

http://www.muchmoreusa.com/

Mugen (MUG)

20525 Crescent Bay Drive
Lake Forest, CA 92630

949-707-5607

support@mugenseiki.com

http://www.mugenracing.com/

Multiplex (MPU)

12115 Paine Street
Poway, CA 92064

858-748-6948

http://www.multiplexusa.com/

Novak (NVK)

17032 Armstrong Avenue
Irvine, CA 92614

949-833-8873

cs@teamnovak.com

O'Donnell Racing (ODO)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

productsupport@hobbico.com

http://www.odonnellracing.com

Ofna (OFN)

7 Vanderbilt
Irvine, CA 92618

949-586-2910

help@ofna.com

http://www.ofna.com/

Team Orion (ORI)

20322 Valencia Circle
Lake Forest, CA 92630

949-454-8854

support-usa@teamorion.com

http://www.teamorion.com/

O.S. Engines (OSM)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

enginesupport@hobbico.com

http://www.osengines.com/

Outerwears RC

Outerwears (OUT)

12611 U.S. 131
Schoolcraft, MI 49087

800-967-3450

http://www.outerwearsracing.com

Overdose Racing

Overdose Racing (ODR)

PO Box 5900
Brandon, MS 39047

Pactra (PAC)

620 Buckbee Street
Rockford, IL 61104

800-435-2942

http://www.testors.com/

Panther (PAH)

1155 Stacy Ct
Riverside, CA 92507

951-682-2861

http://panthertires.com/news/

ParkZone RC

ParkZone (PKZ)

4105 Fieldstone Rd
Champaign, IL 61822

217-355-9511

http://www.parkzone.com

Parma (PAR)

13927 Progress Parkway
North Royalton, OH 44133

440-237-8649

http://www.parmapse.com/

Parrot

Parrot (PTA)

 

877-972-7768

http://www.parrot.com/usa/support/hotline/

Peak Racing RC

Peak Racing (PEK)

22601 La Palma Ave., Ste 104
Yorba Linda, CA 92887

949-454-8854

jwhitman@kyoshoamerica.com

Phoenix Models (PMM)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

airsupport@greatplanes.com

Precision Racing

Precision Racing (PRS)

1906 Max Trade Center
23 Luk Hop Street
San Po Kong, KLN
Hong Kong

+852 23740739

http://www.precisionrc.com/

Pro Boat RC

Pro Boat (PRB)

4105 Fieldstone Road
Champaign, IL 61822

800-338-4639

http://www.proboatmodels.com/

Pro-Line (PRO)

201 W Lincoln
Banning, CA 92220

951-849-9781

customerservice@pro-lineracing.com

http://www.pro-lineracing.com/

Protoform (PRM)

PO Box 456
Beaumont, CA 92223

909-849-9781

http://www.pro-lineracing.com/

Racers Edge RC

Racers Edge (RCE)

C/O HRP Distributing Inc.
2371 South 3600 West
West Valley City, UT 84119

800-622-7223

http://www.racers-edge.com/

Ram

Ram (RAM)

229 East Rollins Road
Round Lake Beach, IL 60073

847-740-8726

http://www.ramrcandramtrack.com/

Ramtech-RC

Ramtech-RC (RRC)

2040 S. Alma School Road Suite #1-191 Chandler, AZ 85286

602-525-2643

http://www.ramtech-rc.com/

RB Innovations (RBV)

PO Box 16
Minoa, NY 13116

315-451-4440

rbenson@rbinnovations.com

http://www.RBINNOVATIONS.COM/

RB Products (RBD)

5611 Colleyville Blvd #160
Colleyville, TX 76034

817-876-9707

b.howard@rb-usa.com

http://www.rb-usa.com/

RC Screwz (RCZ)

42774 Redfern
Canton , MI 48187

734-765-8870

sales@rcscrewz.com

http://www.rcscrewz.com/

RD Logics RC

RD Logics (RDL)

17360 Colima Road #355
Rowland Heights, CA 91748

909-393-9568

gary@rdlogics.com

http://www.rdlogics.com/

Redcat Racing (RED)

3145 East Washington Street
Phoenix, AZ 85034

602-454-6445

support@redcatracing.com

http://www.redcatracing.com/Warranty-Form

Revell (RMX)

1850 Howard, Unit A
Elk Grove Village, IL 60007

800-833-3570

cservice@revell.com

http://www.revell.com/

RJ Speed (RJS)

5518 Carlton Dr
Gainesville, GA 30506

770-534-3816

info@rjspeed.com

http://www.rjspeed.com

Robinson Racing (RRP)

4968 Meadow View Drive
Mariposa, CA 95338

209-966-2465

info@robinsonracing.com

http://www.robinsonracing.com/

RPM (RPM)

14978 Sierra Bonita Lane
Chino, CA 91710

909-393-0366

Talk2Us@rpmrcproducts.com

http://www.rpmrcproducts.com

Savox Servos

Savox Servos (SAV)

No. 545 Sec3, Chang Yun Road
Hwa Tang Country
Chang Hwa, Taiwan R.O.C.

04-7127199

http://www.savoxtech.com.tw/

Spaz Stix (SZX)

P.O. Box 70717
West Valley City, UT 84170

800-706-0690

spazstix@spazstix.com

http://www.spazstix.com

Spektrum

Spektrum (SPM)

4105 Fieldstone Road
Champaign, IL 61822

800-338-4639

http://www.spektrumrc.com/

ST Racing RC

ST Racing (SPT)

STRC Trading Inc.
385 S. Lemon Ave. #E183
Walnut, CA 91789

customerservice@teamstrc.com

http://www.teamstrc.com/

T.A. Emerald (TAE)

1580 East Edinger Suite K
Santa Ana, CA 92705

714-972-9200

Tactic (TAC)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

productsupport@hobbico.com

Tamiya (TAM)

36 Discovery Way Suite 200
Irvine, CA 92618

800-826-4922

us_support@tamiya.com

http://www.tamiya.com/

Tekin (TEK)

165 Commerce St.
PO Box 2189

Mccall, ID 83638

208-634-5559

support@teamtekin.com

http://www.teamtekin.com/

Tekno R/C (TKR)

8680 Miralani Dr. #122
San Diego, CA 92126

877-857-2872

info@teknorc.com

http://www.teknorc.com/

THS Racing (THP)

93 Halstead Ave.
Port Chester, NY 10573

914-933-0002

tech@thsracing.com

http://www.thsracing.com/

Thunder Power RC

Thunder Power (THP)

4720 W. University Ave
Las Vegas, NV 89103

702-228-8883

support@thunderpowerrc.com

http://www.thunderpowerrc.com/

Thunder Power RC

Thunder Tiger (TTR)

3002 N. Apollo Drive, Suite 1
Champaign, IL 61822

217-398-8970

service@thundertiger.com

http://www.thundertiger.com

Top Flite (TOP)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

airsupport@topflite.com

http://www.top-flite.com/

TrakPower (TKP)

3002 N. Apollo Drive, Suite #1
Champaign, IL 61822

217-398-8970

hobbyservices@hobbico.com

http://www.trakpowerusa.com

Traxxas (TRA)

1100 Klein Rd
Plano, TX 75074

888-872-9927

support@traxxas.com

http://www.traxxas.com/

Trinity (TRI)

290 Springview Commerce Dr. Ste 4
Debary, FL 32713

386-668-7771

bbruce@teamtrinity.com

http://www.teamtrinity.com/

Turtle Racing (TUR)

6373 Alcock Drive
Sand Creek, MI 49279

517-918-3448

info@turtleracingproducts.com

http://www.turtleracingproducts.com

  UBTECH North America (UBT)    

service@ubtrobot.com

 

UpGrade R/C (UPG)

25327 Avenue Stanford, Suite 110
Valencia, CA 91355

661-259-8772

Jayme@upgrade-rc.com

http://www.upgrade-rc.com/

Venom (VNR)

14028 N Ohio St.
Rathdrum, ID 83858

800-705-0620

customerservice@venom-group.com

Walkera (WAL)

C/O R/C Planet, Inc.
Warranty Info*
9623 South 500 West
Sandy, UT 84070

866-787-5487

customerservice@rcplanet.com

Wing Tote (WGT)

14300 Cherry Lane Ct Ste 106
Laurel, MD 20707

301-725-6033

service@wingtote.com

http://www.wing-tote.com

Xtreme Racing RC

W.S. Deans (WSD)

10875 Portal Drive
Los Alamitos, CA 90720

714-828-6494

service@wsdeans.com

http://www.wsdeans.com/

XXX Main Racing (XXX)

PO Box 42198
128 Queen St South
Mississauga ON L5M 1K8

905-816-1551

video@xxxmain.com

http://www.xxxmain.com/

Zap Adhesives (HOU)

625 North 12th Street
PO Box 1247

St. Charles, Il 60174

630-584-7616

sales@robart.com



* WALKERA OR LIGHTNING HOBBY LIMITED 30 DAY WARRANTY

VERY IMPORTANT: This warranty covers Helicopters or Quadcopters which have not been flown or used in any way. Products that have been damaged or crashed from flying are not eligible for warranty or repair. Please be aware that many Helicopters and Quadcopters take a high skill level to be flown correctly, we are not liable for damages due to pilot error or product misuse.

No warranty service will be provided on products that have been flown or used. Warranty service is intended to cover manufacturer defects out of the box - defects that prohibit the product from flying. If we deem that the merchandise has been used, crashed, abused, misused, or modified in any form, or has been damaged by water, dust, or other contaminants, we reserve the right to deny any returns, exchanges or warranty service.

If you feel your product falls within the warranty guidelines please email the following information and a specialist will contact you within 24 business hours:

Send email to: customerservice@rcplanet.com

1. Name

2. Original order number

3. Product description or Product Code

4. Describe the issue

5. Attach picture(s) if possible

Remote controlled products and accessories can be very dangerous. Please read the operating manual before use. We can assume no responsibility for the correct use, installation, application, or maintenance of the products that we sell. No liability shall be assumed or accepted for any damages, losses, or costs resulting from the use of the products. Any claims arising from the operation, failure, or malfunctioning of the products will be denied.